Terms of Service

Last updated: 31 May 2026

Welcome to Indscope. These Terms of Service (“Terms”) govern your use of our website indscope.in and any services you engage us to provide. By using our website or hiring us for any service, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Who We Are

Indscope is a digital marketing and web development agency based in Bangalore, India. We provide SEO, website development, ecommerce development, Google Ads, Meta Ads, social media marketing, lead generation, AI Overview optimisation, and related digital services to clients in India and internationally.

Indscope Website: https://indscope.in Email: digital@indscope.in Phone: +91 8073916617

In these Terms, “Indscope”, “we”, “us”, and “our” refer to the company. “You”, “your”, and “client” refer to the individual, business, or organisation using our website or engaging our services.

2. Use of Our Website

You may use our website for lawful purposes only. By accessing indscope.in, you agree that you will not:

  • Use the website in any way that violates Indian law or any applicable international law.
  • Copy, reproduce, or republish any content, images, code, or design from our website without our written permission.
  • Attempt to gain unauthorised access to our servers, systems, or any account.
  • Introduce viruses, malware, or any harmful code to our website.
  • Use automated scripts, scrapers, or bots to collect information from our website.
  • Misrepresent your identity or impersonate any person or entity when contacting us.

We reserve the right to block access to our website from any user who violates these Terms.

3. Our Services

Indscope offers the following categories of services, available on a project, monthly retainer, or annual contract basis:

  • Search Engine Optimisation (SEO)
  • Website Development
  • Ecommerce Web Development
  • Google Ads (PPC) Management
  • Meta Ads (Facebook and Instagram) Management
  • Social Media Marketing
  • Lead Generation Services
  • AI Overview Optimisation (AIO)
  • Generative Engine Optimisation (GEO)
  • Mobile App Development

The specific scope, deliverables, timelines, and fees for any service we provide to you will be set out in a separate written proposal, quotation, or contract (“Service Agreement”). The Service Agreement, once accepted by you in writing or by payment, forms a binding contract together with these Terms.

If there is any conflict between these Terms and your Service Agreement, the Service Agreement will take priority for that specific engagement.

4. Quotations, Pricing, and Payment

Quotations are valid for 30 days from the date of issue unless stated otherwise.

Pricing is quoted in Indian Rupees (₹) for Indian clients and in USD (),GBP(£),orAUD(A), GBP (£), or AUD (A ) for international clients, as specified in the proposal. All prices are exclusive of applicable taxes unless stated otherwise. GST (or equivalent indirect tax) will be added where applicable.

Payment terms, unless otherwise agreed in your Service Agreement:

  • Project-based services: 50% advance before project start, balance on completion or as per milestone schedule.
  • Monthly retainer services (SEO, PPC, Social Media): payable monthly in advance.
  • Annual contracts: payable either in full at the start of the contract or in agreed instalments.

Late payment. If an invoice is not paid by the due date, we reserve the right to suspend work and withhold deliverables until payment is received. Interest at 1.5% per month may apply to overdue amounts at our discretion.

Third-party costs. Any costs paid to third parties on your behalf (e.g., Google Ads spend, Meta Ads spend, hosting, domain registration, premium plugins, stock images) are billed at cost and are your responsibility.

5. Money-Back Guarantee Policy

For our SEO services, Indscope offers a money-back guarantee where applicable, subject to the specific terms set out in the Service Agreement signed for that engagement. The guarantee is not a general promise — it applies only to the specific keywords, timelines, scope, and conditions defined in writing.

Eligibility for refund requires that:

  • The client has provided all access, content, approvals, and information required by Indscope within agreed timelines.
  • The client has not made changes to the website, plugins, hosting, or content that conflict with Indscope’s recommendations.
  • The agreed evaluation period (typically six months from project start) has fully completed.
  • Payments are current and all invoices are paid.

The refund process, refund amount, and refund timeline are defined in the relevant Service Agreement. The guarantee does not apply if the engagement is terminated early by the client, if scope changes materially during the engagement, or if external factors outside our control (such as Google algorithm penalties caused by client actions) affect rankings.

For full guarantee terms, please refer to your specific Service Agreement.

6. Client Responsibilities

To enable us to deliver our services effectively, you agree to:

  • Provide accurate, complete, and timely information about your business, products, target audience, and goals.
  • Give us the access we need to your website, hosting account, Google Analytics, Google Search Console, Google Ads, Meta Business Manager, and any other relevant platforms.
  • Respond to our requests for content, approvals, feedback, and decisions within reasonable timelines (typically within 5 business days unless otherwise agreed).
  • Pay all invoices on time as per the agreed schedule.
  • Ensure that all content, images, logos, and materials you provide to us are owned by you or properly licensed, and do not infringe any third party’s rights.
  • Comply with all laws and platform policies that apply to your business and your advertising.

Delays caused by late information, late approvals, or late payments may extend project timelines and may affect our ability to honour the money-back guarantee where applicable.

7. Intellectual Property

Our content. All content on indscope.in, including text, images, graphics, logos, code, design elements, and trademarks, is owned by Indscope or licensed to us. You may not copy, reproduce, modify, or republish any of it without our written permission.

Your content. Any content, materials, logos, or information you provide to us remains your property. You grant us a non-exclusive licence to use that content for the purpose of delivering the services to you.

Deliverables. Upon full payment of all fees for a project, ownership of the final, agreed deliverables (such as a website, design files, or content created specifically for you) transfers to you, with the following exceptions:

  • Third-party assets (plugins, themes, fonts, stock images) remain owned by their respective licence holders.
  • Tools, methodologies, frameworks, templates, and know-how developed by Indscope remain our property and may be reused for other clients.
  • Indscope retains the right to display the work in our portfolio, case studies, and marketing materials, unless you have requested confidentiality in writing.

8. Confidentiality

We treat all non-public information you share with us — including business strategies, financial information, customer data, and login credentials — as confidential. We will not disclose this information to any third party except as required to deliver our services, or as required by law.

You agree to treat our proposals, pricing, strategies, processes, and any non-public information we share with you as confidential.

This obligation continues for two years after the end of our engagement.

9. Third-Party Services and Platforms

In delivering our services, we use and integrate with third-party platforms including Google, Meta, LinkedIn, hosting providers, email tools, CRM systems, and analytics tools. Each of these platforms has its own terms and policies, which you must comply with.

Indscope is not responsible for:

  • Outages, errors, or policy changes by any third-party platform.
  • Account suspensions or bans imposed by Google, Meta, or other platforms due to client actions, prior history, or policy violations.
  • Changes in algorithms, ad costs, ranking factors, or platform features.
  • Loss of access to any third-party account if credentials are changed by you without notice.

10. No Guarantee of Specific Business Outcomes

Apart from the specific written money-back guarantee that may apply to certain SEO engagements (Section 5), Indscope does not guarantee any particular business outcome, including but not limited to:

  • A specific number of leads, sales, or revenue.
  • A specific return on advertising spend or marketing investment.
  • A specific number of website visitors, followers, or conversions.

We commit to delivering professional, best-effort services using current industry practices. Results depend on many factors including your product, market, pricing, competition, sales process, and external conditions — most of which are outside our control.

11. Limitation of Liability

To the maximum extent permitted by law:

  • Indscope’s total liability to you for any claim arising out of or related to our website, our services, or these Terms is limited to the fees you have paid to us for the specific service that gave rise to the claim, in the six months preceding the claim.
  • Indscope is not liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of revenue, loss of data, or loss of business opportunity.
  • Indscope is not liable for delays or failures caused by events outside our reasonable control, including internet outages, platform downtime, government action, natural disasters, or force majeure events.

Nothing in this section limits liability for fraud, gross negligence, or any liability that cannot be excluded under Indian law.

12. Termination

By you. You may terminate any engagement by giving us written notice as specified in your Service Agreement. For monthly retainer services, the standard notice period is 30 days unless otherwise agreed.

By us. We may terminate an engagement with written notice if:

  • You fail to pay an invoice within 15 days of its due date.
  • You repeatedly fail to provide information, approvals, or access required for us to deliver the services.
  • You breach these Terms or your Service Agreement and do not resolve the breach within 15 days of being notified.
  • The engagement requires us to act in a way that is illegal, unethical, or contrary to platform policies.

On termination. You remain liable for all fees due up to the termination date and for any work completed or in progress. We will return your materials and provide handover information within a reasonable time. The money-back guarantee, where applicable, does not apply to engagements terminated by either party before the agreed evaluation period is complete.

13. Indemnity

You agree to indemnify and hold Indscope, our team, and our partners harmless from any claims, losses, damages, costs, and expenses (including legal fees) arising out of:

  • Your breach of these Terms or your Service Agreement.
  • Your use of our deliverables in a way not agreed in writing.
  • Content, materials, or information you provide that infringes any third party’s rights.
  • Your violation of any law or third-party platform policy.

14. Privacy

Our handling of personal information is described in our Privacy Policy, available at https://indscope.in/privacy-policy/. By using our website or services, you also agree to our Privacy Policy.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business, or legal requirements. When we do, we will update the “Last updated” date at the top of this page. Significant changes will be communicated through our website or by email where appropriate.

Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any dispute arising out of or related to these Terms, our website, or our services will be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka, India.

Before initiating legal proceedings, both parties agree to first attempt to resolve any dispute through good-faith discussion and, where appropriate, mediation.

17. General

Entire agreement. These Terms, together with your Service Agreement (if any) and our Privacy Policy, form the entire agreement between you and Indscope.

Severability. If any part of these Terms is found to be unenforceable, the remaining parts continue in full force.

No waiver. Our failure to enforce any part of these Terms does not waive our right to enforce it later.

Assignment. You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of the business.

18. Contact Us

If you have any questions about these Terms, please contact us:

Indscope Email: digital@indscope.in Phone: +91 8073916617 Website: https://indscope.in

We will respond to your enquiry within a reasonable time, typically within 7 working days.


Three quick notes before you publish:

  1. Address — same point as the Privacy Policy. The Indscope office address on .in (Provident Park Square, Judicial Layout 560062) versus .com (Konanakunte 560062) was inconsistent. Decide the correct current address and paste it under the “Contact Us” section.
  2. Money-back guarantee specifics (Section 5) — I deliberately kept the language conservative because the actual terms (eligibility, evaluation period, refund amount, refund timeline) need to live in your individual Service Agreement, not the public Terms. Once you finalise the guarantee specifics for SEO clients, I’d recommend building a separate, dedicated /money-back-guarantee/ page that explains it more fully — this is also Priority 1 from the audit (Aparna and Nandan both flagged it). For now, Section 5 here gives you legal cover without overpromising.
  3. Notice periods and payment terms (Sections 4 and 12) — I used market-standard defaults: 50% advance for projects, 30-day notice for monthly retainers, 15 days for payment-default termination. If your standard contracts use different terms, edit Sections 4 and 12 to match what you actually do.